Roux Crew

FAQ

                                                                             

How can we contact you?

-rouxcrew16@yahoo.com

Do you ship internationally?

-Yes, as long as Stripe accepts your payment and address, we can ship out to you.

How long does it usually take for shipping?

-Normally it takes 4-5 business days to fully process your order. You also have to take into factor that once it is fully processed and shipped, it varies on your address that you have chosen to ship it to as well. 

How do I request a return on a product?

-Returns are accepted only on unwashed and unworn items only. Email the team through rouxcrew16@yahoo.com asking for a return and we shall respond to your email as soon as possible. Shipping charges are unfortunately non-refundable. The buyer is responsible for all shipping charges to return item(s).

What about exchanges?

-Exchanges may be made only if the item is exchanged with an item of a similar price, and only if the item is unwashed and unworn. The buyer is responsible for all shipping charges to return item(s).

How does it fit?

-Our shirts are unisex so it fits a bit slimming and may be a bit longer than the average garment.

What is the best way to wash my product?

-Wash in cold water and let air dry to maximize it's longevity in color.

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